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Shipping & Returns

Shipping Policy

AUSTRALIA

Standard Shipping - $10, delivery approx. 3-5 buisness days from dispatch via. Australia Post (tracking included)

Express Shipping - $15, delivery approx 1-2 buisness days from disptach via. Australia Post (tracking included)

INTERNATIONAL 

Shipping will be calculated at checkout and postage will be via Australia Post. Standard and express shipping options available.

Currently only offering shipping to the USA, Canada, UK and New Zealand.

Unfortunately we cannot guarantee delivery will arrive at the expected time frame and should be used as a guide. Guide is between all major cities and metropolitan areas, longer times should be expected for any postage outside of these areas. All International shipping comes with tracking. 

Return & Exchange Policy

As every piece is knitted as a one off, I cannot offer any refunds or exchanges on items so please choose carefully.

In circumstances where knitwear have been damaged or lost during shipping, photos and will be required for insurance purposes and replacement of your knit will be worked out from there. 

I will happily answer any questions you may have  before purchasing - ruby@crumknits.com 

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